We are committed to ensure privacy and security of our users and we put forth our best efforts to succeed in this mission.
We believe our users have every right to know what limited information is collected and how that information is processed when they use our services Private VPN.
BravoTelco Limited (“us”, “we”, “ours”) operates the website www.privatevpn.biz and Private VPN service.
Privacy Overview for our Private VPN service
– We don’t store or log your IP address or connection details.
– We don’t store your connection logs or browsing activities.
– When you download and install our VPN client application you are never requested to register with your email or any other personal information.
–You are only asked for one email address to setup the administrative panel to allow you to use control panel to manage devices connected to the VPN. This is to give you admin rights to the dedicated VPN server.
Data and Information Processing
We process only minimal user data, only to a limited scope, the least possible information which is required and basic to the provision our VPN services to the user. This necessary data is processed by us. Third-parties may be involved in processing of information for payments, websites or mobile app analytics.
We have a strict no-logs policy. We do not store user’s connection logs or internet activity. We do not store, record or monitor any information related to user’s browsing activity, session details, timestamps, bandwidth, traffic logs, etc.
Users can download, install and use our client application without any registration or sign-up process, and hence any personal information like email or mobile number is never requested. Users can use our VPN service anonymously without disclosing their identity.
However, we request for one email address to give you access to the control panel (administrative panel) allowing you to manage the devices connected to the VPN. This email address belonging to the user would operate as the admin of the VPN server and would be able to enable and/or disable devices connected to the VPN server.
Information submitted by users
Data from Website Forms, Emails, Support Tickets, and Live Chats.
In some situations users may voluntarily choose to share their personal information with us. For example, if a user needs assistance with technical support and contacts us via website contact form, email, or our ticketing system. In such cases we will receive any information that user chooses to share with us. We use this information only for the specific purpose or the task that it was intended for. We may keep a record of this communication correspondence used to provide technical resolutions. However, we guarantee that we do not sell this information provided by users, to any third-parties. Users may request us for their details to be deleted.
International Data Transfers
Our servers are located across the globe, and your data may travel through these servers. The data transfer through these servers is protected, and the servers are encrypted. Our globally located servers are rented to us by third-party service providers with whom we have strict data protection agreements in place in order to protect the data.
By using the services of Private VPN you consent to the transfer of information through our globally spread servers.
We are not legally bound to share data and information to the authorities where the servers are located.
Using Private VPN services encrypts the internet traffic from your device to our VPN servers. We have multiple security and encryption protocols in place which protects your data and web traffic over insecure public networks. Use of Private VPN also ensures that your internet traffic is protected against your ISP.
We also take administrative and technical measures to safeguard your personal information against loss, misuse, unauthorized disclosure or access, altercation, and unlawful destruction.
Your Data Protection Rights
You can always contact us to check what information we have collected about you. You can also request modifications or changes to the information if you find it incorrect. You can also ask us to delete your information completely and we would do as requested by you. Changes, updates, or deletion may take some time to reflect entirely.
Website Cookies – www.privatevpn.biz
Links to External Websites
Minimum Required Age
The minimum required age to use our service is seventeen (17). Any individual under the age of 17 is requested not to use our service and not to provide us with any sort of personal information. Parents and guardians may contact us if they are aware that their child is using our service or has provided us any personal information, we will make sure to delete the information promptly.